What refers to the ability to use information to effectively interact with others?

The term that refers to the ability to use information to effectively interact with others is human relations. This concept encompasses the understanding and dynamics of relationships between individuals, focusing on how people relate to one another in various contexts, whether personal or professional. It emphasizes the importance of social skills, empathy, and the ability to work collaboratively within teams. Understanding human relations is crucial in environments such as healthcare, where effective interaction among colleagues and with patients directly impacts service quality and care outcomes.

While communication skills involve the ability to convey information clearly and effectively, and emotional intelligence refers to the awareness and management of one's emotions and the emotions of others, human relations specifically integrates these aspects into the broader context of interpersonal dynamics. Interpersonal skills also play a role in how one interacts with others, but human relations encompass a more extensive understanding of the social psychology that underlines those interactions.